Part-Time Customer Service Representative in Colorado Springs at Startek

Date Posted: 8/15/2017

Job Snapshot

Job Description

Do Right [mantra | doing the right thing, for the right reason, even when no one is watching]. We all have hundreds of opportunities a day to do the right thing. Doing right means being honest, working with integrity and playing by the rules. We expect our team of Brand Warriors to do the right thing for themselves, for their teammates, for the company, and more importantly, for the clients and customers we serve!
Improve [verb | you're responsible for growing the team too]. At STARTEK, we’re always looking for great people to join our team. By continually trying to improve our teams, bringing in highly talented individuals who are genuine and passionate about delivering a superior customer service experience, and by holding each other accountable, WE, together, make STARTEK a great place to work!
Empathize [verb | showing the ability to understand and relate to the feelings, thoughts or attitudes of other people]. At STARTEK we strive to provide the very best experience, with every customer interaction, every time. We want our Brand Warriors to have a genuine, honest conversation within every interaction throughout each day.
Take Ownership [verb | owning our success, actions and opportunities to improve]. Each of us have creative ideas and play a BIG role on our teams! We go the extra mile to achieve our goals. When we’re wrong we say so. When we’re right we celebrate as a FAMILY. We challenge ourselves to be better than we were yesterday because our clients and their customers deserve OUR BEST at ALL times.

Bring It [verb | what we expect from an employee of STARTEK]. You are a Brand Warrior, dedicated to providing superior customer service. You are willing to show up to work each and every day with a positive attitude and a Warrior spirit; fighting for our clients’ brands and for STARTEK.

Job Requirements

Qualifications [the legal stuff | how you know if you meet the minimum requirements]. STARTEK employs brand warriors with a wide range of ages, experiences, and backgrounds. We do have a few minimum qualifications though:
You must be able to show steady employment with excellent attendance at your previous employers, preferably in the customer service industry.
You must have a High School Diploma or GED.
You must be at least 18 years of age.
Background check and drug screen required.
Customer Care [noun | what we do every day]. Every day we are communicating with our customers via inbound phone calls, live chat support, and e-mail. We are helping customers by taking payments, resolving order issues, providing answers on their retail purchases, and more! We are providing superior service so every customer walks away feeling like they got the best care possible.
Part Time [noun | looking for fewer than 40 hours]. Are you looking to supplement your income? Are you in school but still want to make some money? Are you a parent but need to get away from the house and earn some extra money? If you’re available to work nights and weekends and can complete two weeks of training from 5:00pm - 11:30pm, this may be the job for you. 
Part-Time shifts are typically 4-6 hours per day, 5 days per week.
11:00am - 3:00pm
3:00pm - 7:00pm
5:00pm - 9:00pm
7:00pm - 11:00pm
10:00pm - 2:00am
Full-Time 2nd or 3rd shifts also available.

Compensation $10.50 per hour plus an available monthly supplemental payment of $.50 per hour for any hours worked between 10:00pm - 5:00am.

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