Human Resources Manager in Mansfield at Startek

Date Posted: 11/8/2017

Job Snapshot

Job Description


 
STARTEK is an international business process outsourcing company that provides exemplary customer service to protect and grow the companies that we serve. We warriors for their brand. We safeguard their hard-earned customers. Enjoy the video above to learn more about being part of the Brand Warrior Nation.    
 
Our culture is colorful. We’re not afraid to stand alone for what is right.
We’re data driven, and reinventing HR as you knew it.
 
The Human Resources Manager blends strategy and hands-on action to provide turn key Human Relations service for our Customer Contact Engagement Centers. This is a site and corporate leadership role that requires use of critical thinking, the ability to act when you don’t have all the details and the capability to independently provide solutions to challenges. We leverage tools, technology and learning opportunities to develop and execute strategies that emulate our mantras:
Do Right;
Improve;
Empathize;
Take Ownership;
Bring IT.
 
Requirements:
  • Passion for forward-thinking, process improvement focused, innovating HR practice;
  • Ability to support multiple shifts, including odd hours of the day/night;
  • Monitoring the ‘pulse’ of the company, employees and business partners to identify needs, present a proactive project plan to improve to business partners;
  • The ability to get “in the trenches” and be comfortable with a high volume workload;
  • Comfort in a complex business and swift changing work environment;
  • Practicing autonomy and utmost discretion;
  • Ability to manage multiple projects at once, focused on accuracy and results;
  • A strong work ethic and inability to settle for less than the best output, methods and improvement;
  • Ability to converse and act on multiple levels of the organization; among hourly Brand Warriors, various levels of management and the executive leadership team;
  • Ability to be creative. Think outside of the box. Use your imagination!
 
Expectations:
  • Build and execute strategy with a sense of urgency;
  • Work collaboratively, earn trust as a business partner and build relationships with peers and teams;
  • Proactively follow-through on issues and communicate progress and strategy consistently;
  • Mitigate risk and maximize a culture of accountability and respect.

Job Requirements

Other Requirements for Candidacy:
  • You must be 18 years of age or older;
  • High school diploma required;
  • 2 years of experience in a like-minded HR environment;

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