Receptionist in Greeley, Colorado at Startek

Date Posted: 4/13/2018

Job Snapshot

Job Description

Position Summary: Receives calls and visitors and ensures all callers/visitors are dealt with promptly, courteously, and accurately. Receives and correctly routes incoming and outgoing telephone calls at a switchboard or multi-line phone and maintain long distance call logs. Takes and distributes accurate messages. Greets visitors or callers and determines the nature of their visit; issues visitor passes and maintains visitor logs; alerts appropriate party of visitor arrival or directs visitors to appropriate office, department or employee. Responds to routine inquiries from internal or external sources, for example on the organization's location, hours of operation, phone numbers, or email address.
 
May also perform miscellaneous administrative activities such as booking meeting rooms, typing, filing, organizing and distributing mail, receiving and sending courier packages, pre-employment screening and assisting with new employee orientation.
 
Essential Duties & Responsibilities:
  •  80% - Receives calls and visitors and ensures all callers/visitors are dealt with promptly, courteously, and accurately. Receives and correctly routes incoming and outgoing telephone calls at a switchboard or multi-line phone and maintain long distance call logs. Takes and distributes accurate messages. Greets visitors or callers and determines the nature of their visit; issues visitor passes and maintains visitor logs; alerts appropriate party of visitor arrival or directs visitors to appropriate office, department or employee. Responds to routine inquiries from internal or external sources, for example on the organization's location, hours of operation, phone numbers, or email address.
  • 10% - Schedules and coordinates meetings, conference calls, and other executive events; informs attendees/participants of function dates and times, reserves meeting space, provides audio/visual and other ancillary equipment/materials, if required, and hospitality services when appropriate
    • Assembles information, prepares reports, manuals, agendas and correspondence.
    • Works with manger or staff members to prepare presentation materials.
  • 5% - Performs miscellaneous administrative activities as requested by team being supported.
  • 5% - May perform other related duties and responsibilities as assigned and/or required including leading or participating in projects as necessary.
 
Disclaimer:  The above statements are intended to describe the general nature and level of work being performed by employees assigned to this position.  They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified.  Employees may be required to perform any other job-related duties as requested by their supervisor.  All requirements are subject to possible modification to reasonably accommodate qualified individuals with a disability.

Job Requirements

Position Summary: Receives calls and visitors and ensures all callers/visitors are dealt with promptly, courteously, and accurately. Receives and correctly routes incoming and outgoing telephone calls at a switchboard or multi-line phone and maintain long distance call logs. Takes and distributes accurate messages. Greets visitors or callers and determines the nature of their visit; issues visitor passes and maintains visitor logs; alerts appropriate party of visitor arrival or directs visitors to appropriate office, department or employee. Responds to routine inquiries from internal or external sources, for example on the organization's location, hours of operation, phone numbers, or email address.
 
May also perform miscellaneous administrative activities such as booking meeting rooms, typing, filing, organizing and distributing mail, receiving and sending courier packages, pre-employment screening and assisting with new employee orientation.
 
Essential Duties & Responsibilities:
  •  80% - Receives calls and visitors and ensures all callers/visitors are dealt with promptly, courteously, and accurately. Receives and correctly routes incoming and outgoing telephone calls at a switchboard or multi-line phone and maintain long distance call logs. Takes and distributes accurate messages. Greets visitors or callers and determines the nature of their visit; issues visitor passes and maintains visitor logs; alerts appropriate party of visitor arrival or directs visitors to appropriate office, department or employee. Responds to routine inquiries from internal or external sources, for example on the organization's location, hours of operation, phone numbers, or email address.
  • 10% - Schedules and coordinates meetings, conference calls, and other executive events; informs attendees/participants of function dates and times, reserves meeting space, provides audio/visual and other ancillary equipment/materials, if required, and hospitality services when appropriate
    • Assembles information, prepares reports, manuals, agendas and correspondence.
    • Works with manger or staff members to prepare presentation materials.
  • 5% - Performs miscellaneous administrative activities as requested by team being supported.
  • 5% - May perform other related duties and responsibilities as assigned and/or required including leading or participating in projects as necessary.
 
Disclaimer:  The above statements are intended to describe the general nature and level of work being performed by employees assigned to this position.  They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified.  Employees may be required to perform any other job-related duties as requested by their supervisor.  All requirements are subject to possible modification to reasonably accommodate qualified individuals with a disability.

CHECK OUT OUR SIMILAR JOBS

  1. Receptionist Jobs
  2. Customer Service Jobs