TGU Recruiter in HN-Tegucigalpa at Startek

Date Posted: 6/11/2017

Job Snapshot

  • Employee Type:
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  • Experience:
    At least 2 year(s)
  • Date Posted:
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Job Description

Responsible for developing and implementing recruiting strategies for all positions in a call center.  This includes partnering with site leaders and workforce/scheduling teams to proactively determine recruiting needs for non-exempt and/or exempt positions while managing costs within site or departmental budget.  Recruiters are responsible for local branding and marketing of STARTEK in the local community working with the Recruiting Manager and Marketing Department; make recommendations to leaders on recruiting strategies which could enhance processes and quality of hire.  
Performs day-to-day call center recruitment processes for nonexempt and/or exempt hires.  Duties include but are not limited to: 
1.      1)  Posting jobs on Taleo/Company recruiting management system; ensuring jobs are posted on appropriate job boards; ensuring Facebook and other social media tools are utilized; screening applications/resumes; and facilitating onsite testing/onsite interviews.
2.       2) Recruiters present qualified applicants to hiring managers for interviews; make job offers in alignment with company policies and pay guidelines; review post-offer information (background, drug screening) and make final hiring decisions. 
3.      3) Recruiters update applicant status in Taleo/Recruiting Management System.  
4.       4) Recruiters notify all candidates of hiring results including the handling of rejection communications.  
5.       5) May involve coaching and training others on recruiting processes and systems; ensures site is in compliance with STARTEK hiring policies and that recruiting practices are in compliance with Federal or State guidelines.  
6.       6) Strategy:  Works with Recruiting Manager or Supervisor to develop a recruiting strategy to meet or exceed call center hiring needs.  Duties include partnering with site leaders to develop hiring forecasts and ensuring recruiting processes meet the needs.  Proactively develop and implement hiring solutions to reduce attrition.

7.       7) Act as liaison with recruiting vendors, area employment agencies and community groups.  


Job Requirements

Specific Requirements
  • 2 years’ experience in recruiting and selection processes
  • Degree in psychology or industrial relations major is preferred
  • Full time availability
  • Fluent in verbal and written English
  • Knowledge in MS Office tools
  • Travel may be required