Coffee Customer Service Representative in Mansfield, Ohio at Startek

Date Posted: 6/6/2018

Job Snapshot

Job Description

Can you please take a few moments to fill out a formal application on our careers page…this will allow us to start the interview process with you...

Job Requirements

This role might be for you if:
  • You have at least a high school diploma or GED.
  • You have a minimum of one year of previous customer service experience.
  • You have excellent verbal and written communication skills.
  • You are comfortable working on a computer while simultaneously talking on the phone.
  • You have superior knowledge of our client’s coffee related products and services
  • You have the ability to be an ambassador for our client’s brand.
  • You can maintain a high level of confidentiality and work with highly sensitive customer data.
  • You can prioritize and delegate tasks.
  • You have a working knowledge of Microsoft Office.
  • You can make business decisions as needed.
  • You are resilient in stressful situations.
  • You are flexible and able to work evenings and weekends as well as overtime, emergency shifts, and during holidays as required.
  • You can support and model STARTEK’s core values.
  • You are a self-starter, are motivated, and have a passion for helping customers.
Once you land this position and meet eligibility requirements, you’ll enjoy:
  • Competitive Pay Plus Incentives
  • A Choice of Three Medical Insurance Plans
  • Dental, Vision, Life, and Disability Insurance Plans
  • Flexible Spending and Health Savings Accounts
  • Paid Time Off
  • A Casual Dress Code
  • Opportunities for Growth and Advancement
A Little More About Us:
Headquartered in Denver, Colorado, STARTEK (NYSE: SRT) is a trusted customer engagement business process outsourcing company for leading brands that are passionate about keeping and growing their customers.  We’re a company with offices in 5 countries and numerous cities across the United States.  And since 1987, we’ve helped some of the largest and best known global brands acquire, support, retain and grow customers at every lifecycle stage.  Today, we provide expert guidance to help our clients engage with their customers in the digital, social, interactive and real-time world.  Whether consumers are on the phone, online, in the social cloud, or in person, STARTEK ensures our clients are part of the conversation.  To learn more, visit us online at


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