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HR Generalist KJM in Kingston, JM at Startek

Date Posted: 12/13/2018

Job Snapshot

  • Employee Type:
  • Location:
    Kingston, JM
  • Job Type:
  • Experience:
    Not Specified
  • Date Posted:
  • Job ID:

Job Description

Are you looking for a work environment that is growing, thriving and has a passion for people?  Do you want a career that will take you places and give you new experiences?  Are success, personal growth and fun on your list of must haves?
If you’ve answered yes to these questions, apply to join StarTek—A global leader in the Business Process Outsourcing industry!  We are able to deliver award-winning quality results through our people, processes, and passion. When you succeed, we succeed.  We take the time to look for individuals who have a heart for customer service, a promise of employee contribution, and the potential to grow with our company.
It's not WHAT we do that makes StarTek different; but rather, HOW we do it.
Position Purpose
 Provides support related to all HR activities such as organization growth, succession planning, training and management development, employee relations management, performance management and HR initiatives.  Provides technical assistance and coordinates daily personnel policies, programs, and plans.
Level: Intermediate
Applies some advanced skills to the position or specialization.  May adapt procedures, processes, tools, equipment and techniques to meet the more complex requirements of this position.
Essential Duties & Frequency Performed
1.    Provides day to day HR support and counsel to employees and managers regarding, employee relations issues employee communications, and process and policy.
2.    Oversees local benefits administration including coordination of annual open enrollments.
3.    Oversees HR office processes and paperwork, including FMLA, LOA, and work restrictions for the site. Tracks and logs incoming HR related data, coordinates and maintains all HR Files.
4.    Coordinates with Operations and Resource Planning to facilitate employee meetings.
5.    Coordinates wellness strategies and organizes local events.
6.    Participates in HR investigations as requested and acts as contact for HR related questions.
7.    Accurately and efficiently enters employee data into HRIS System.
8.    Runs reports, formats and presents information to higher levels of HR management.
9.    Conducts new hire orientation.
10. Coordinates and participates in unemployment insurance hearings.
11.  Manages Miscellaneous projects, provides additional administrative support to HR Department, and serves as backup to HR Manager

Job Requirements

Qualifications and Experience
•         Bachelor’s degree in Human Resources
•         3 to 5 years previous employment interviewing and employee relations skills required.
•         Previous experience in a call center environment desired. 
Required Skills/Competencies
•         Ability to adhere to and meet deadlines.
•         Knowledge of benefit and employment laws
•         Strong organizational skills with a keen ability to prioritize and multi-task.
•         Ability to handle confidential and sensitive information.
•         Ability to adapt quickly to change
•         Superior ability to effectively communicate at all levels – verbally and in writing.
•         Ability to use spreadsheets, word-processing and database computer software. 
Applications should be submitted to the Human Resources Department.
The Human Resources Manager
63-65 Knutsford Boulevard
Kingston 5
All applications should be submitted via our website
Application Deadline December 31, 2018
P.S. Whilst we appreciate your interest, only shortlisted candidates will be contacted for interviews.


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