Sr Director, Compensation and Benefits in Denver, Colorado at Startek

Date Posted: 6/1/2018

Job Snapshot

Job Description

Position Summary: Responsible for the overall strategy and execution of a global total rewards philosophy, program design and development, including Base, Variable and Sales Compensation, Stock Administration, Employee Benefits and Corporate Insurance, and HRIS in support of the organization's goals and competitive practices.  Ensures compliance with government regulations in the US and internationally as well as internal policies and processes.  Manages relationships with outsourced providers, consultants, insurance carriers and other vendors.  Leads development of balanced strategies for benefits and compensation programs in both US and international locations ensuring cost effective programs to meet the needs of the company and its employees.  Ensures accurate and protected employee data in HRIS. Serves as a key partner and resource to the HR team and internal business partners in support of overall HR initiatives.
Essential Duties & Responsibilities:
    • Designs, recommends and implements program objectives in all areas of base, variable, and sales compensation to include developing career paths, salary administration tools, merit and award policies and procedures, and stock administration including the Employee Stock Purchase Plan.
    • Develops and monitors effectiveness of compensation policies, guidelines, tools and procedures; recommends plan revisions as well as new plans which are cost effective and consistent with compensation trends and company objectives.
    • Ensures salary structures are competitive and aligned with company goals; evaluates jobs for placement in salary structure to ensure internal equity and market competitiveness.
    • Ensures compliance with federal, state, local and international compensation laws and regulations.
    • Collaborates and provides internal consulting to senior HR staff and organizational leaders in support of compensation strategies. Partners with senior leadership to clearly communicate compensation programs and procedures.
    • Designs and evaluates, recommend sand administers short and long term incentive programs; partners with Finance and Legal to administer stock and other LTI programs. 
    • Oversees the design, recommendation and implementation of plan design changes for the full suite of benefits offerings including vendor negotiation and selection, consultant selection and relationships, budget analysis and financial modeling, educational materials, and staff development and training. Partners with Benefits Manager in negotiating and contracts with benefit plan providers, vendors, auditors and consultants for services, premiums and plan design and administration.
    • Ensures appropriate compliance oversight of the administration of the health and welfare plans, which include medical, dental, vision, life and disability insurances, Section 125 cafeteria plan, 401(k) Retirement Plan, employee assistance program; ensures compliance and efficiencies with vendor billing, management reporting and operating systems designs that support the plans.
    • Partner with internal and external auditors including during 401(k) Plan audits to provide information and resources required to complete audits as requested and recommendations are executed timely and appropriately.
Human Resources Information Systems (HRIS)
    • Oversees management of proficient HRIS for maintaining confidential employee data throughout the employee lifecycle.
    • Partners with HR leadership and, Information Technology to identify, evaluate and select HR Systems, vendors/providers and ensure effective integration with business systems and vendors as needed; supports HRIS conversions partnering with the HR Systems Manager and IT to maintain effective HRIS  
    • Ensures the delivery best practices in the utilization of the company’s HRIS resources that provides meaningful management reporting and effective solutions, partners with HR Systems Manager for oversight of a global, HRIS administration team.
  • May perform other related duties and responsibilities as assigned and/or required.

Job Requirements

Related Work Experience:  
  • 8-10 years Human Resources management experience in Compensation, US benefit plan design and HRIS administration.
  • Strong Compensation experience, and experience in two or more disciplines for multiple years strongly preferred. 
  • Experience in a Business Process Outsourcing (BPO) or a business with multiple, diverse locations helpful.
Education and/or formal training:
  • Bachelor’s Degree in Human Resources or a related field required; or, an equivalent combination of education and directly related progressively responsible experience.
  •  CCP or CBP education or certifications preferred.
Knowledge, Skills and Abilities:
  • Fluent in verbal and written English.
  • Able to multi-task, have demonstrated organizational, detail orientation, prioritization skills and time management skills to ensure that work related activities are completed in an accurate and timely manner.
  • Ability to work effectively in a team oriented, high demand and fast paced environment. 
  • Ability to maintain high level of confidentiality and work with highly sensitive data and information.
  • Solid communication skills to effectively deal with various levels of management, staff and/or outside contacts.
  • Demonstrated interpersonal skills to work effectively in a team environment and maintain a professional and positive manner.
  • Effective listening skills to ensure understanding of instructions and directions and effectively communicate progress and problems to co-workers and management.
  • Familiarity a variety of office equipment, standard software packages and application and use of personal computers to include the Microsoft Office suite of products.
  • Demonstrated effective project management, presentation, negotiation and persuasion skills.
  • Ability to proactively and continually collaborate with clients and colleagues to ensure needed business outcomes.
  • Demonstrated analytical aptitude to identify opportunities for change, identify alternative best practice solutions and anticipate future problems and opportunities.
  • Demonstrated problem identification and problem resolution skills used to effectively determine and implement alternative solutions and bring issues to a positive resolution.
  • Demonstrated ability to apply assessment measurement and evaluation techniques to ensure processes, systems and applications meet business needs.
  • Demonstrated ability to solve complex of problem; gleans meaning from whatever date is available; is a quick study of the new and different; adds personal wisdom and experience to come to the best conclusion and solution, given the situation; used multiple problem-solving tools and techniques.
  • Effective problem solving skills used to identify and resolve day-to-day operation and employee relations problems. 
  • Demonstrated leadership skills to effectively develop and lead a high performing team in meeting function/department/company short-term goals and objectives.  Ability to take charge and get results within a team environment.
  • Demonstrated ability to resolve differences impartially and bring issues to a positive resolution.
  • Demonstrated change management aptitude and ability.  Takes a proactive role in bring about change, applying new ways to develop the business through improved management of people and processes.
  • Ability to think strategically and identify critical success factors when developing strategy and plans for assigned area of responsibility.  Ability to translate diverse pieces of information into meaningful conclusions and results.
  • Ability to proactively develop and maintain solid business partnerships to ensure success in balancing the department and customer needs with the legal and financial expectations of the organization and ensure needed business outcomes.
  • Demonstrated ability to clearly and concisely express ideas and concepts verbally and in writing and adopts writing style and language to fit the situation/audience. 
  • Knows the business and the mission-critical technical and functional skills needed to do the job; understands various types of business propositions and understand how businesses operate in general; learns new methods and technologies easily.
  • Takes on all issues, challenges and people; comfortably confronts and works through conflict; delivers negative feedback and messages without hesitation deals promptly and fairly with problem performers; lets everyone know where they stand; thrives in crises and is energized by tough challenges; not afraid to make negative decisions and take touch actions; challenges the status quo.
  • Demonstrated ability to formulate and actualizes short-range plans to implement business strategies.
  • Strong, in-depth Compensation experience creating base and variable compensation programs, ability to build salary structures, interpret third-party salary data to apply to salary structures and job evaluations
  • Strong experience in overall short and long term awards programs, policies and legal requirements, and the ability to evaluate the appropriate Total Rewards mix; general knowledge of sales compensation and stock administration.
  • Demonstrated skill and knowledge in the collection, analysis and determination of the relative market value and application of quantitative salary and benefit survey data
  • Demonstrated track record in developing, implementing and communicating base and variable compensation programs.
  • Advanced knowledge of US health and welfare and retirement benefit plan programs, practices and government compliance regulations.
  • Experience selecting and managing vendors and brokers for US benefits
  • Experience managing and working with HRIS systems.
  • Strong verbal and written communication skills with experience delivering communication with a broad and diverse audience.
  • Demonstrated ability to effectively manage multiple, concurrent priorities  and ability to work with all level of management.
  • Travel may be required to attend work related meetings and training sessions.
  • May be required to work a flexible schedule that provides needed coverage for customer service levels and/or time-sensitive projects.
  • Required to read and follow all company policies and procedures.
  • Able to maintain a regular work schedule to meet the needs of the business.
  • Support and model the company values.
  • Ability to work regular; predictable attendance is a requirement.
“STARTEK is an Equal Opportunity Employer”


  1. Human Resources Jobs
  2. Payroll Jobs